Your personal data is the most important asset entrusted to us. This page provides full transparency on how every piece of information is collected, stored, and used from the moment you register with GalaxySports.
By using the GalaxySports platform, you are deemed to have accepted this Privacy Policy. For any questions, FAQ View or contact support.
Want to delete or correct your data?
View FAQVarious types of information are collected when you create an account and use GalaxySports. This data broadly falls into two categories — information you provide directly, and technical information collected automatically.
| Data Type | Example | Mandatory? |
|---|---|---|
| Contact Information | Name, date of birth, mobile number | Yes |
| Contact Information | Email address | Yes |
| Financial Information | Mobile banking number, transaction history | Yes |
| Identity Verification | NID copy, selfie photo | For KYC |
| Device Information | IP address, browser, OS version | Automatic |
| Usage Data | Betting history, login times, page visits | Automatic |
We never collect your mobile banking PIN, bank card CVV, or full card number.
GalaxySports collects data through several methods. Here's what you should know about each one:
Limited information may also come from third-party services such as payment providers — strictly for transaction verification purposes.
GalaxySports uses your information only for specific, legitimate purposes. Each purpose is clearly outlined below:
Your data is never sold or rented to third parties for marketing purposes.
GalaxySports uses industry-standard technology to keep your data secure. The core pillars of our security framework are:
No organization can guarantee absolute security on the internet. However, GalaxySports is committed to maintaining the highest possible standard of protection at all times.
GalaxySports shares your information with third parties only in the following limited circumstances:
None of the above parties may use your data for their own commercial purposes. We maintain strict data protection agreements with every partner.
GalaxySports uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser. They are used for the following purposes:
You can disable cookies through your browser settings, though doing so may affect certain features on the site.
GalaxySports believes every user should have full control over their own data. You have the following rights:
The right to know what personal information we hold about you.
The right to correct inaccurate or outdated information.
The right to request deletion of your data after account closure.
The right to object to the use of your data for specific purposes.
The right to request your data in a portable format.
Opt out of promotional messages at any time.
To exercise any of your rights, email our support team: privacy@galaxysports.bet — Responses are typically provided within 7 business days.
GalaxySports strictly does not provide services to anyone under the age of 18. We do not knowingly collect information from minors.
If a minor has accidentally created an account and this comes to our attention — or is reported by a guardian — the account and all associated data will be deleted immediately.
If you believe your child or a minor family member is using this platform, please contact our support team immediately.
GalaxySports does not retain data beyond what is necessary. Retention periods vary depending on the type of information:
GalaxySports may update this Privacy Policy as needed. For significant changes, advance notice will be sent via SMS to your registered mobile number or by email.
The date of the latest update is always shown at the top of this page. It is good practice to check this page regularly. Continued use of the platform after any changes means you have accepted the revised policy.
For any questions or concerns regarding this policy: privacy@galaxysports.bet
Trust is our most valuable asset — and technology is what keeps that trust strong.
Your data is encrypted end-to-end — from your device to our servers — so no one can intercept it along the way.
Your data can only be accessed by designated staff with specific responsibilities — and every access is logged.
GalaxySports never sells your personal data to advertisers or data brokers — that is a core commitment we stand by.
Third-party cybersecurity experts conduct regular audits of the GalaxySports system.
In the event of a security incident, affected users will be notified within 72 hours.
What data we keep, why we keep it, and for how long — this policy makes everything clear and transparent.
What users most frequently want to know.
Your data is secure, transactions are encrypted, and the service is fully available in Bangla — join Bangladesh's most trusted platform.